Beitzel Corporation

HVAC/R Service Coordinator

Job Locations US-MD-Grantsville
Job ID
2024-3311
Category
HVAC/R
Employment Type
Regular Part-Time

About Us

Beitzel Corporation is an Industrial Construction and Service Company with over 50 years of experience in the Energy, Mining, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.

Position Overview

Full-time hybrid position offering flex schedule - $18-$24/hour

 

Beitzel Corporation is now accepting applications for a full-time/hybrid HVAC/R Service Coordinator. Flex Scheduling is offered Monday through Friday between the hours of 6 AM - 9 PM with an 80% work-from-home option.  This position coordinates the field activities of the HVAC/R Group to provide unmatched customer service and Single Source Solutions to our customers. This will include answering the telephone, speaking with customers, scheduling field personnel, Preventive Maintenance (PM), service repairs, system replacements & upgrades, training, and vehicle service/repairs, etc...  

 

The HVAC/R Service Coordinator will report to the HVAC/R Group management and work out of the Beitzel Corporate Office located in Grantsville, MD. 

What You'll Do

  • Review and process daily:
    • Work Orders
    • Requested or required follow-up quotes and estimates.
    • Service progress and parts.
    • Standard inventory parts updates, requests, and availability.
    • Open purchase orders, updates from Shipping and Receiving, and part scheduled availability.
    • Update data and information to the database and other files as required.
    • Other assigned duties.
  • Create, organize, and schedule computer-based work orders for preventative maintenance, service repairs, equipment installation, and replacements
  • Follow, maintain, and update Standard Operating Procedures (SOP) for all HVAC/R Group operations
  • Participate in dispatching HVAC/R Technicians and Apprentices daily as well as unscheduled, reactive service calls
  • Interact productively with all company divisions and Groups including the Purchasing, Administrative, and Contract Management Groups
  • Assist in the procurement of parts for approved work, inventory, PM agreements, and repairs
  • Pinpoint, and assist with quoting and executing follow-up repairs, replacement, and/or upgrade opportunities  
  • Maintain the list of needed sales and service follow-ups and coordinate the timely completion and delivery of all Proposals and quotes to our customers
  • Participate in the preparation of estimated costs for repairs, upgrades, and replacements when requested by the customer
  • Review all field-generated information and identify and coordinate any additional action items
  • Provide input, research, and assistance in the processing of invoices with the Administrative Group
  • Assist with the administration of the on-call rotation for nights & weekends

Other Duties

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position.  Duties, responsibilities, and activities may change at any time with or without notice.

 

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to:

  • Sit for long periods of time, talk, listen, observe, read, write, and type
  • Maintain focus in an environment with distractions

What You'll Bring

  • Unmatched customer service skills and experience.
  • Highly motivated
  • Professional, ambitious, outgoing, and drug-free.
  • Works well in a critical services environment.
  • Excellent communication and organizational skills and keen attention to detail.
  • Must be able to analyze and organize daily tasks to facilitate effective and efficient operations and communications flow.
  • Accounting background with specific experience and understanding of Profit/Loss elements and service business benchmarks.
  • Intermediate to expert-level skills in Microsoft Office Suite, Sharepoint, and back-office service operations.
  • Prior experience with a service contractor and working with Enterprise Resource Planning software is preferred.
  • Comfortable communicating with and discussing service needs with customers.
  • Should have experience specific to the Commercial or Industrial HVAC/R industry or other service-related trades preferred.

How We'll Support You

Perks/Benefits 

  • Comprehensive Benefits
    • Health/Life insurance
    • 401(k) retirement plan
    • Short/Long term disability
    • Paid time off and holidays
  • Paid lodging, per diem, and transportation provided for out-of-town work
  • Employee focused work environment
    • On-the-job mentoring and training
    • Internal job postings
    • Performance and salary reviews
    • Employee feedback program
  • Safety-first and drug free work environments
    • Bonuses and incentives for working safely
    • Company provided tools and basic safety equipment
    • PPE allowances with no restrictions on vendors
  • Weekly pay with premium pay for Sundays and holidays
  • Advancement through defined employee career paths
  • Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future
  • Scholarship opportunities for dependent children

 

Additional Eligibility Qualifications

This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company’s Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.

 

AAP/EEO Statement 
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.

 

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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